Strategy informed by customer data. Practically applied. Operationally delivered.

More data, better analysed, is defining the winners.
What we do

At Tecsa, we help consumer businesses gather and make best use of their customer data.

We drive success by following a rigorous process:

— Adopting a hands-on analytical approach, based on data-driven customer feedback.

— Designing, implementing, and configuring bespoke membership programmes.

— Enhancing customer marketing plans, building analytics capability, and driving actionable insight.

We achieve this through our deep understanding of multiple trade sectors, including grocery, retail, financial services, telcos, travel and service industries.

How we do it

Understanding best-in-class tech allows us to give independent advice on the best solutions for every client, irrespective of size or industry.

Consultancy & strategy

We harness our clients’ customer data to power growth and increase profitability. We use data to modify propositions and communicate offers which are personalised for every customer.

Technology-first solutions

Understanding best-in-class tech allows us to give independent advice on the best solutions for every client, irrespective of size or industry.

Concise data management

Organising and accessing multiple layers of complex data has never been more important. We help our clients structure this data and decipher patterns, which improves customer experience.

Collaborative
We work with consumer-facing companies, as part of your team.
Organised
We help you plan, craft and refine systems. We identify process and deliver efficiently.
Agile
We select expert teams, who are deployable anywhere in the world. We help build team capability.
Knowledgeable
We have operational experience in businesses like yours, and we drive results quickly.

Want to find out more? You can always contact us or download our detailed pdf on what we do, and how we do it.

Download PDF contact

Where we are

Tecsa has a network of consultants in all major territories globally.
Wherever you are, chances are we’ll have a Tecsa consultant based near you.

Tecsa Solutions Worldwide

Each   represents a location where a Tecsa consultant has delivered a major project.

Wherever you see a   that's where a Tecsa consultant is based.

  • Suzanne Bailey
    Dave Battiston
    Tony Buffin
    Gerard Whelan
    Jonathan Bolden
    Richard Campbell
    Paul Bowman
    Phil Evason
    Monica Le
    Mrin Menon
    Anthony Morris
    Brent Reynolds
    Mark Sage
    Julie Scarth

Each   represents a location where a Tecsa consultant has delivered a major project.

Wherever you see a   that's where a Tecsa consultant is based.

Who are we
A team of industry experts who have led multiple data and operational businesses around the world, delivering change and making a meaningful impact. We put customer data at the heart of development proposition and business transformation.

We believe that success is defined through owning your data, enhancing analytics, and developing closer personal relationships with all your customers.
View all consultant profiles
Tecsa consultants were called in to deliver the launch of yuu Rewards, a multi-partner loyalty programme that launched on July 30, 2020:
"Today we are excited to announce the launch of yuu, Hong Kong’s biggest customer rewards club ever. This marks a significant milestone for Dairy Farm as we have connected all our brands digitally, together with our partners, for the good of our customers in Hong Kong."
Ian McLeod, CEO of Dairy Farm Group
Case studies
yuu App

The digital platform for shoppers in Hong Kong, Greater China & Macau

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Nectar

Developing and launching the UK’s biggest customer loyalty programme

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yuu Rewards Club

More benefits for customers in Hong Kong, Greater China & Macau

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Fuel Retailer

Going the extra mile for a leading filling station group

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Far East Bank

New partnership creates commercial value for leading bank in Asia

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